Frequently asked questions

We have gathered the most frequently asked questions, so you can find all the answers that you need.

ABOUT CROWDFUNDING

Why Crowdfund?

Is it for me?

Is it safe?

GENERAL

What is TravelStarter?

Who are you guys and why should I trust this site?

How does it work?

What is flexible and what is fixed funding?

What is TravelStarter for?

Who posts projects?

Who funds projects?

Why do people fund projects?

What do backers get in return for funding?

What is the funding goal and project deadline?

Does TravelStarter collect any fees?

When does TravelStarter start the funding?

Can project raise more money than their goal?

What currencies does TravelStarter support?

Who determines what projects appear on the front page?

Can I use TravelStarter for charity?

I forgot my password, how do I log in?

QUESTIONS FROM PROJECT OWNERS

What projects are allowed?

What are rewards?

What can be offered?

Can projects be edited after launch?

What are some things I should do before launching my project?<

What kind of information should I share on my project page?

What is the maximum project duration?

If I offer rewards that are not service related, how do I charge shipping on my rewards?

How will I know if someone donates?

Can I resubmit my project if it was declined?

Do my donors get charged any extra fees?

How long does it take to get the funds transferred into my account?

Can funding be canceled?

Can I choose my project’s display currency? Can I use USD for my project if I’m based outside the US?

How do I send thank you notes?

QUESTIONS FROM DONORS

How can I find interesting projects to back?

When are funds collected?

How secure is it to fund on TravelStarter?

Can I fund a single project more than once?

What do I do if I have questions about a project?

Where can I keep track of my fundings?

Can I donate from my phone?

TravelStarter Inc.

545 Boylston Street
Boston MA 02116
USA

info@travelstarter.com